Support & Help Center
If you're experiencing technical issues, have questions about your account, or need help using the Aproder app, you're in the right place.
Our support team is here to assist you and will respond as quickly as possible.
You can contact us directly by email or by filling out the support form below:
[email protected]
Or fill out the support form below
Frequently Asked Questions (FAQ)
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Q: The app is crashing or not opening. What should I do?
A: First, make sure you're using the latest version of the app. Try restarting your device and reinstalling the app. If the problem persists, please contact our support team. -
Q: I'm not receiving notification alerts. How can I fix this?
A: Please ensure that notifications are enabled in your device settings for Aproder. You can also check the in-app settings for notification preferences. -
Q: I made a purchase in the app, but I didn't receive the benefits. What should I do?
A: Sometimes it may take a few minutes to process. If it doesn’t show up after restarting the app, contact us with your purchase receipt and we'll help you resolve it. -
Q: Is my personal data safe on this app?
A: Yes, we follow strict security standards and never share your personal data with third parties without your consent. Please review our Privacy Policy for more information. -
Q: The app is not working properly on my device. Is it supported?
A: Aproder supports most modern iOS and Android devices. If you're experiencing issues, let us know your device model and OS version so we can help. -
Q: I forgot my password. What should I do?
A: You can reset your password using the "Forgot Password" option on the login screen of the app. -
Q: How can I delete my account?
A: Please contact us via the form above and request account deletion. Our team will respond within 48 hours.